If you want to get customer feedbacks quickly, then you should give Userlytics a try. This service has a unique way of observing customer’s user experience. It does it by incentivizing participants to complete critical tasks while recording themselves using their own webcams and on- screen activity.
Through its Video- in- Video (ViV), you can capture the participant’s facial expressions and emotions, comments and thoughts as they explain their impressions. This is done while capturing their entire desktop screen activity. Continue reading