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Tag Archives: customers

Responsa: Interactive FAQ Widget

Leave a Comment Posted by on November 14, 2012

ResponsaCurrently, Responsa launched its interactive FAQ tool to help companies answer questions from customers through an embedded widget. Succeeding a private beta testing, the platform is now available internationally to companies who want to integrate a Q&A hub to their website.

The Responsa widget can be added into any website or blog by simply adding a few lines of code, and lets visitors to address their questions to companies in a more interactive discussion format. Read more of this post

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JoynIn: Get Rewarded For Meeting New People

Leave a Comment Posted by on July 3, 2012
JoynIn

JoynIn

JoynIn is a mission that rewards people for empowering their employees, businesses and customers and enjoy the rich experiences and economic value from their relationships.

JoynIn believes that relationships are important, even if they are because of economic reasons. That is why they consider the relationships between employees and their customers, employers and employees, businesses and their customers, and of course relationship between friends important. Therefore, they have created a platform where you can connect with people in a unique way. Read more of this post

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Contactually: Make Your Business Relationship Management Easy

2 Comments Posted by on June 15, 2012
Contactually

Contactually

Contactually is a service that allows you to manage your business relationships better.

With daily follow-up reminders, security and privacy, Contactually helps you to spend more time focusing on your relationships and improve your business rather than in managing it.

Contactually allows you to organize your contacts from anywhere, be it email, social media or your phone. Within a minute, you can connect each of your accounts to Contactually and start managing everything from one place. All your data including names, phone numbers, addresses, notes and conversation history can be stored in a single spot for easy access. Read more of this post

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Appstark: Engage With Your Cusotmers Easily

Leave a Comment Posted by on June 10, 2012
Appstark

Appstark

Appstark is a simple and instant way to engage with your users. It helps you to capture user feedback so that you can manage customer relationship management better.

If your company is not listening to what your customers are saying, you will not be able to pinpoint your company’s strengths and weaknesses. Missing out on customer relations means loss for a company both in sales and reputation. Appstark has found an easy way out for companies who want to connect with their customers. Through it provide the tools to your users so that they can talk to you. Read more of this post

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Freshdesk: Keeping Customers Happy Is Now Easier

Leave a Comment Posted by on May 21, 2012
Freshdesk

Freshdesk

Freshdesk introduces the new way through which agents can support their customers everyday, worldwide.

The service was built from ground-up for agents. On Freshdesk, you will find intelligent capabilities out-of-the-box that will automatically categorize, prioritize and dispatch your tickets. It even suggests you best solutions.

Freshdesk requires no installation or training. It has an intuitive interface that speaks your language. There is no technical jargon that will slow you down. After all, the service is to make your life simple, not to make it harder. Read more of this post

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HappyFox: Software That Makes Customer Support Easy

Leave a Comment Posted by on March 11, 2012
HappyFox

HappyFox

HappyFox helps you to keep your customers happy through excellent customer support so that they keep coming back.

Customers look for support through various ways from a company. They have questions to ask, issue to get resolved, and they look for online support from a company’s website or a support email id for answers and resolutions. HappyFox lets you collect, assign, categorise and respond to all requests in reduced time and effort.

HappyFox provides very easy, powerful and simple customer support and ticket management. This software helps you to organise better so that you never miss responding to an email from a customer again. Read more of this post

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Spitable: Split the Cost of Any Item with Friends

1 Comment Posted by on March 9, 2012
Spitable

Spitable

Spitable is a service that makes it easy for friends to get together and pay together. You can invite, pay and comment in one simple hub, and avoid having to collect or front for your friends.

You can enter on Spitable what you would like to split; you can enter a total price, upload a pic and give a quick description to create your team. You can invite your friends on Spitable by pulling from your email contact and sharing all the details your friends will need. Read more of this post

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AboutOurWork helps small businesses with initial marketing and resources

Leave a Comment Posted by on January 19, 2012
AboutOurWork

AboutOurWork

AboutOurWork is a social business network that helps small business to grow big.

How does AboutOurWork do that? The service helps small businesses to create an engaging profile for their company. Apart from that, it connects your business with other businesses on the network of AboutOurWork. On this platform, you can see how visitors are interacting with your business profile so that you can market yourself more effectively.

Most of the time small businesses have a problem in marketing themselves effectively. You have great Read more of this post

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Pay Easily and Save Much With LevelUp

1 Comment Posted by on December 27, 2011
LevelUp

LevelUp

LevelUp is a new way through which businesses and consumers can pay.

Paying with LevelUp is easy, fast and reliable. If you try the best places in town with $5 or $20 to spend on whatever you want, you can save at the places you visit regularly by paying with LevelUp.

Merchants and also gain much by using LevelUp. It is a better way to grow your business because it is simple and smart. There are no deals and discounts, just a great new way to have your customers keep coming back! Read more of this post

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Spotzot, a deal searching targeted platform, raises $2.2M

Leave a Comment Posted by on November 25, 2011
Spotzot

Spotzot

Spotzot, a deal search and targeting platform for brands and merchants to reach customers, has raised $2.2 million in Series A funding. The investors were Cervin Ventures, Inventures Capital Partners and TiE-Silicon Valley Angels.

Spotzot creates a powerful resource for measuring and comparing campaign performance. They help generate higher click-through from algorithms that rank, tag, select and organize high-value retail in-store and online offers. Read more of this post

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Womply personalizes shopping for customers, helps merchants with targeted marketing

Leave a Comment Posted by on November 19, 2011
Womply

Womply

Womply is a platform that connects the right customers to the right merchants. It lets customers know about great offers that are suited to their spending habits and tastes.

Through Womply, you get amazing offers from local merchants that matches your spending. You can easily redeem the offers using just your credit card or debit card and Womply will rebate you automatically. Read more of this post

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GroSocial: Your social media marketing manager

Leave a Comment Posted by on October 29, 2011
GroSocial

GroSocial

GroSocial is a social media marketing tool that helps you promote your business on social networking sites without any hassles.

Effective social media marketing involves branding, community creation, PR, and customer relationship management on a daily basis. The major reason for doing all this and more is revenue creation. If any of the above mentioned activities do not bring revenue, then it is considered to be a waste of the company’s time and resources. GroSocial helps you in increasing your revenue, more than anything else.

GroSocial’s social media marketing software helps businesses and professional find new customers through popular social networking sites such as Facebook and Twitter. The products built by GroSocial are being used by businesses in seventeen countries.

The specialty of the company’s software is that it is incredibly simple to use. The software is also affordably priced so that it can be used even by the smallest of businesses.

Through GroSocial, you can customize and promote your Facebook page in minutes. It also helps you in acquiring new, valuable Twitter followers every day. Moreover, you can get an entry-level social media marketing training so that you know exactly what to do, how to do it and what results it will achieve. With GroSocial, you can easily swap updates with other social networkers.

GroSocial’s Customizer lets you add dynamic forms to Facebook page. You can easily customize your form by choosing from basic form fields, check-boxes, radio buttons or drop-down lists that can be helpful in collecting names, phone numbers, email addresses of users.

Managing you Twitter account is a tough job, as it requires much time and effort to attract followers and churn out interesting stuff. GroSocial even manages your Twitter account (it selects target audience, cuts out those ‘follows’ who are not interested in following you back, and target those who would be interested in following you) in a spectacular way.

GroSocial is a privately-help company. It is headquartered in Utah.

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Blueprint Mint: An amazing Internet marketer for shoppers and sellers

Leave a Comment Posted by on October 21, 2011
Blueprint Mint

Blueprint Mint

Blueprint Mint is an online marketplace for Internet marketing related products. It simplifies your search for the product you are looking to buy, makes sure you buy just what you need, and provides you an opportunity to sell your products on Blueprint Mint.

You can sell anything on Blueprint Mint like e-books , PLR material or resources such as graphics or WordPress themes. For new products to get authentic reviews and feedback, Blueprint Mint helps you get reviews by allowing users to request a free copy of your product in return for a review. This is a wonderful tool for sellers on Blueprint Mint.

Most of the content on Blueprint Mint is in the WSO forums, but it categorizes the products to make searching easy, allows reviews/star ratings for products and provides a powerful search feature. The user-friendliness of its design makes browsing easy.

Services to sellers are for free on Blueprint Mint. You will need to provide an affiliate link (preferably from WarriorPlus.com and with at least a 40% commission). Matthew Platts, the man behind Blueprint Mint is developing an in-house payment system whereby you will not need to provide an affiliate link.

A product can be measured on the basis of the stars it gets (from one to five). After a product has received three reviews, an average of all the ratings is displayed beside the product.

Customers can filter the search by product rating too, so the products that get the maximum number of good ratings will be on the top for that particular search. And because customer feedback is so important, most people are likely to use search a product by product rating along with/apart from general search.

Products when submitted land in the admin queue and are tested on creditability and usability after which they are approved to appear on Blueprint Mint.

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Clickable raises $12 million from American Express in series C

Leave a Comment Posted by on October 20, 2011
Clickable

Clickable

Clickable, an online advertising service provider, got a big boost of confidence from its biggest partner, American Express, which is leading a $12 million series C. Clickable has successfully cemented its position as a reliable and useful among small and middle-sized businesses.

The new funds will be used to expand Clickable’s marketing and sales, and the company will move aggressively towards social advertising market.

American Express is a major distribution partner for Clickable. It resells its ad management platform to small business customers.  Previous investors namely Union Square, Founders Fund and FirstMark are also participating in the funding event.

Before this funding, Clickable raised money three years back. Then, it closed at $14.5 million in series B funding.

Already, Clickable has a staff of about one hundred and sixty employees.

Clickable was founded in 2006 and is based in New York City. Its founders David S. Kidder and Munish Gandhi had founded SmartRay Network before creating Clickable. The company’s management team comes with a rich experience in world’s leading technology and media companies like Google, Microsoft, AOL, Netsuite etc.

Clickable’s novel and innovative advertising solution for small and mid-sized businesses have helped many business find success. It has been acknowledged for its outstanding performance by many institutions.

The company is all set to launch Clickable 3 early next year that will make search and will bring closer social marketing campaigns. This is in tune with the company’s focus on bridging in the gap between social and search.

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Ushi, China’s equivalent of LinkedIn, raises $3 million

Leave a Comment Posted by on October 16, 2011
you-shi

you-shi

Ushi, a private social networking platform for professionals and entrepreneurs, has raised $3 million from Gerson Lehrman Group (GLG).

Ushi, pronounced ‘you-shi’, connects China’s businesses, professionals and entrepreneurs through their social networking platform. Think of LinkedIn as an equivalent. GLG has a network of more than 25,000 subject matter experts who engage in deal sourcing, research etc.

GLG has partnered with Ushi and acquired a minority stake in the social networking platform. The investment raises the total capital of Ushi to $4.5 million.

Earlier, other investors namely Milestone Capital’s founder partner Yunli Lou, Endeavor’s co-founder Peter Kellner and managing director of Li & Fung Jose Cheng invested in Ushi. They also participated in the second round of funding for the Shanghai-based service provider till date.

Ushi’s use base till now has touched 40,000 CEOs, 10,000 CTO exes and key individuals from over 85 per cent from China’s VC and PE firms.

Ushi is a private business targeted to make networking easy between  business and customers, partners, employees, experts, and enables the members of its social network to share and discuss information. The company is focused on helping people expand their reach in professionally.

Growing number of Internet users in China means more growth for highly competitive social networking websites like Ushi in the near future.

With the popularity of Ushi in China, they might just pose in a threat to similar social networking sites such as LinkedIn who focus their services to professionals from around the world.

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