Tag: Customer Support

Talkdeskapp.com: Make a Call Center for Your Company

Talkdeskapp

Talkdeskapp

Talkdeskapp.com allows a company to have a “voice” as a support channel straight from your browser. But more often than not, only big companies have the means to do so.

It is therefore quite difficult to give customers satisfactory support all the time. And it is generally because of the costs that go with hiring call centers and support staff while those cheaper services often provide below average services.

Talk desk is going to change all that. With this app, you are given a cost- effective alternative to hiring call centers. Since it’s powered with Twilio’s technology, you can easily turn your browser into a call center which lets you make and receive call, and have them transcribed and recorded. Continue reading

HappyFox: Software That Makes Customer Support Easy

HappyFox

HappyFox

HappyFox helps you to keep your customers happy through excellent customer support so that they keep coming back.

Customers look for support through various ways from a company. They have questions to ask, issue to get resolved, and they look for online support from a company’s website or a support email id for answers and resolutions. HappyFox lets you collect, assign, categorise and respond to all requests in reduced time and effort.

HappyFox provides very easy, powerful and simple customer support and ticket management. This software helps you to organise better so that you never miss responding to an email from a customer again. Continue reading