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Tag Archives: Customer Service

SimpleVox : Base for your Business Phone!

1 Comment Posted by on February 24, 2013

simplevox logoWith the advancement in technology in the last 40 years, it’s high time since the phone structure caught up. There hasn’t been any significant change in the new phone systems as the phone systems designed are somewhat like the phone system that get replaced. SimpleVox is an exciting better way to take care of your business phones. It is a cloud based phone system which was built from the ground up to manage modern business. It facilitates you to add any kind  of phones, be it SIP phones, landline, iPhone, cell numbers, everything.

The best feature of SimpleVox is that it uses a dead – simple way to drag and drop call flows. Read more of this post

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Startups, Reviews, Platform, Cloud, VoIP , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

ShoutOut: Share Your Consumer Complaints Online

Leave a Comment Posted by on May 28, 2012
ShoutOut

ShoutOut

ShoutOut is a people initiative created for consumers in India. This platform is for those consumers who want to share their complaints about any products or service. It can be to attract the notice of the company responsible and can be used to create awareness amongst consumers about your experience.

The platform follows strict content moderation policy so that users can trust it to present the truth. It ensures maximum content integrity and effectiveness, and checks all complaints through manual intervention. Unlike other complaint forums that do not moderate member updates on their platforms, ShoutOut tries to provide users with a trusted complaints forum. Read more of this post

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Testimonial Monkey: Get Honest Customer Feedbacks Online

Leave a Comment Posted by on May 13, 2012
Testimonial Monkey

Testimonial Monkey

TestimonialMonkey.com guides user to have feedback in a more functional and practical way. It basically simplifies how companies receive testimonials from their customers by enabling them to send requests to all the people they have ever conducted transactions with. The basic idea is to have these testimonials displayed on your company’s unique URL, the one which you got upon signing up for the service. Not only that, these testimonials can also be featured on social sites like Facebook and Twitter, where the authenticity and efficiency of your reputation is truly made and maintained.

True interaction is established with TestimonialMonkey as well since companies are able to publicly respond to all the comments made and show everybody that they are always listening thus making their customers feel they are well catered. Read more of this post

Business Management Tool, Platform, Reviews, Startups, Tools, Web2.0 , , , , , , , , , , , , , , , ,

Conversocial: Connect, Collaborate and Control Your Social Media for Better Customer Service

Leave a Comment Posted by on March 11, 2012
Conversocial

Conversocial

Conversocial is service that never allows you to miss a comment or a tweet. Through Conversocial, you can deliver great customer service on Facebook and Twitter.

It allows you to connect with your customers. You can manage conversations on Facebook and Twitter, and also deliver great social customer service. Conversocial also allows you to collaborate internally and across marketing and customer service. Maximize your social media productivity through it.

You can easily control your social media processes, and mange your team’s permission and track every action. Read more of this post

Platform, Reviews, Social Network, Startups, Web2.0 , , , , , , , , , , , , , ,

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