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Tag Archives: Customer Relationship Management

Contactually: Make Your Business Relationship Management Easy

Contactually

Contactually

Contactually is a service that allows you to manage your business relationships better.

With daily follow-up reminders, security and privacy, Contactually helps you to spend more time focusing on your relationships and improve your business rather than in managing it.

Contactually allows you to organize your contacts from anywhere, be it email, social media or your phone. Within a minute, you can connect each of your accounts to Contactually and start managing everything from one place. All your data including names, phone numbers, addresses, notes and conversation history can be stored in a single spot for easy access. Read more of this post

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AffinityLive: Work Smarter & In The Cloud For Easy Management

AffinityLive

AffinityLive

AffinityLive manages all work your business does for your clients in one place, in the cloud.

The service is designed specifically for professionals. If you are still using spreadsheets, you can make things easier for yourself. From prospect to payment and everything in between, AffinityLive saves you time and make you money by putting everything you do for your clients in an easy-to-use online system.

AffinityLive helps you with sales to working on projects and issues all the way to invoicing. It handles all the steps between sales opportunities to invoicing. You get all the information at one place on AffinityLive. Read more of this post

Appstark: Engage With Your Cusotmers Easily

Appstark

Appstark

Appstark is a simple and instant way to engage with your users. It helps you to capture user feedback so that you can manage customer relationship management better.

If your company is not listening to what your customers are saying, you will not be able to pinpoint your company’s strengths and weaknesses. Missing out on customer relations means loss for a company both in sales and reputation. Appstark has found an easy way out for companies who want to connect with their customers. Through it provide the tools to your users so that they can talk to you. Read more of this post

SendHub: Easy Messaging For Busy Communicators

SendHub

SendHub

SendHub helps you to communicate with your customers and contact easily. It makes it easy for you to send and receive messages. Through SendHub you can send one message to everyone from anywhere. It is not a group SMS service.

The service is for those who need to communicate with a lot of people on a daily basis. You can be a coach, a teacher, a manager, a restaurant owner or a sales guy, if your work requires you to communicate with a lot of people, SendHub will make your life easier.

This is how SendHub works. You just need to pick a keyword and a phone number with any area code you like. Give that number and keyword to your customers, your contacts or to anybody. Read more of this post

Freshdesk: Keeping Customers Happy Is Now Easier

Freshdesk

Freshdesk

Freshdesk introduces the new way through which agents can support their customers everyday, worldwide.

The service was built from ground-up for agents. On Freshdesk, you will find intelligent capabilities out-of-the-box that will automatically categorize, prioritize and dispatch your tickets. It even suggests you best solutions.

Freshdesk requires no installation or training. It has an intuitive interface that speaks your language. There is no technical jargon that will slow you down. After all, the service is to make your life simple, not to make it harder. Read more of this post

Testimonial Monkey: Get Honest Customer Feedbacks Online

Testimonial Monkey

Testimonial Monkey

TestimonialMonkey.com guides user to have feedback in a more functional and practical way. It basically simplifies how companies receive testimonials from their customers by enabling them to send requests to all the people they have ever conducted transactions with. The basic idea is to have these testimonials displayed on your company’s unique URL, the one which you got upon signing up for the service. Not only that, these testimonials can also be featured on social sites like Facebook and Twitter, where the authenticity and efficiency of your reputation is truly made and maintained.

True interaction is established with TestimonialMonkey as well since companies are able to publicly respond to all the comments made and show everybody that they are always listening thus making their customers feel they are well catered. Read more of this post

ZenCash: Manage Your Customers Easily

ZenCash

ZenCash

ZenCash is a service that allows you to say thank you to your customers who pay you on time and automatically follow up with those who do not. That takes away the effort it takes to remind customer to pay and appreciate those who do.

Every business knows how important it is to retain customers. A simple note of thank you to the customers who care goes a long way in establishing good relations with your present good customers, leading to more sales in the future. When it comes to customer relationship management, ZenCash is one tool that can help you much.

ZenCash automates your entire receivables management process. From the moment the invoice is sent to the day you get paid. Read more of this post

CallGrader: Grade Your Phone Calls

CallGrader

CallGrader

CallGrader.com helps any small businesses keep track of their offline conversations while delivering real time data that guides them in making signification marketing decisions. The service presents all small- scale businesses a free account with the choice of adding more numbers for a very little price. Basically, it aims to become the largest aggregrator of offline conversation data.

The basic premise that lies beneath CallGrader is to up customer engagement in call tracking by ditching the nonessential features of a conventional call tracking services and just basically focus on a simpler way of grading each call disposition. Read more of this post

GroSocial: Your social media marketing manager

GroSocial

GroSocial

GroSocial is a social media marketing tool that helps you promote your business on social networking sites without any hassles.

Effective social media marketing involves branding, community creation, PR, and customer relationship management on a daily basis. The major reason for doing all this and more is revenue creation. If any of the above mentioned activities do not bring revenue, then it is considered to be a waste of the company’s time and resources. GroSocial helps you in increasing your revenue, more than anything else.

GroSocial’s social media marketing software helps businesses and professional find new customers through popular social networking sites such as Facebook and Twitter. The products built by GroSocial are being used by businesses in seventeen countries.

The specialty of the company’s software is that it is incredibly simple to use. The software is also affordably priced so that it can be used even by the smallest of businesses.

Through GroSocial, you can customize and promote your Facebook page in minutes. It also helps you in acquiring new, valuable Twitter followers every day. Moreover, you can get an entry-level social media marketing training so that you know exactly what to do, how to do it and what results it will achieve. With GroSocial, you can easily swap updates with other social networkers.

GroSocial’s Customizer lets you add dynamic forms to Facebook page. You can easily customize your form by choosing from basic form fields, check-boxes, radio buttons or drop-down lists that can be helpful in collecting names, phone numbers, email addresses of users.

Managing you Twitter account is a tough job, as it requires much time and effort to attract followers and churn out interesting stuff. GroSocial even manages your Twitter account (it selects target audience, cuts out those ‘follows’ who are not interested in following you back, and target those who would be interested in following you) in a spectacular way.

GroSocial is a privately-help company. It is headquartered in Utah.

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