StartupTunes

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Userlytics: Get Informative Customer Feedbacks

Userlytics

Userlytics

If you want to get customer feedbacks quickly, then you should give Userlytics a try. This service has a unique way of observing customer’s user experience. It does it by incentivizing participants to complete critical tasks while recording themselves using their own webcams and on- screen activity.

Through its Video- in- Video (ViV), you can capture the participant’s facial expressions and emotions, comments and thoughts as they explain their impressions. This is done while capturing their entire desktop screen activity.

You’ll feel more connected as if you’re in the same room while you go about critical tasks. What’s best is that key events and comments are identified and transcribed in an executive summary, which are hyperlinked to each relevant timeline moment in each video. At which point, you can edit and annotate to share significant results with your colleagues, bosses, and clients.

Simply put, product managers, marketers, user experience & usability professionals, market researchers, and developers will be able to observe their customers more easily. Whether at home or at work, you can easily react or interact with your products, advertisements, and social media.

Here are the things you can test with Userlytics:

  • Website designs and landing pages
  • Prototypes, wireframes or concepts
  • Online campaigns and Media Planning
  • TV commercials, Online videos
  • Desktop applications and Enterprise SW UI
  • Mobile applications
  • Competitive evaluations
  • Search optimization
  • QA and Debugging

Userlytics is a real time saver. The results are delivered fast and credible which allow you to work on more critical aspects. This service is a sure- fire way to clearly see what your customers think about your website.

What’s best is that you can try the basic plan for free which allows you up to 7 tests per month. The Silver and Gold Plans only cost $1.56 and $0.99 per test.

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