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UserLink

Adding a live chat on your website does a lot to your business. It improves the client- business owner relationship. After all, customer relationships are vital to your marketing strategy. And today, there are a lot of services that let you add a live chat to your site. Two of the more common choices are Clickdesk and Chatwing. But, there are only a few that also lets you add one to your app.

A new service called UserLike can let you add a live chat to both your website and iOS app. It lets you receive messages through your favored instant messenger service. Also, you can integrate a chat widget and button into any of your websites. With this, the client can contact you by clicking on the button which opens a chat window and a chat connection.

UserLike is advantageous in many ways. First, you can solve problems of potential customers and make them feel cared for. You can have real- time help without media switches and obstacles which makes transactions faster. Second, with UserLike, the customer service is increased, while the customer service costs are decreased. In a more traditional way of handling customer care such as hotlines, you can only answer one at a time, but with UserLike, multiple chats can be conducted simultaneously. Lastly, it is a lightweight tool to be enjoyed as a software- as- a- service, which means that maintenance, upgrades, hosting are not required to customers.

Aside from being able to connect with your customers, you can do a lot with UserLike. You can gain knowledge on your visitor’s behavior, bring life and personality to your website, build trustworthiness, receive feedback, increase your customer service efficiency, assist visitors at crucial moments, and reach higher online sales. UserLike is indeed the most efficient tool to provide customer service, receive feedbacks, and sales assistance.