HappyFox helps you to keep your customers happy through excellent customer support so that they keep coming back.
Customers look for support through various ways from a company. They have questions to ask, issue to get resolved, and they look for online support from a company’s website or a support email id for answers and resolutions. HappyFox lets you collect, assign, categorise and respond to all requests in reduced time and effort.
HappyFox provides very easy, powerful and simple customer support and ticket management. This software helps you to organise better so that you never miss responding to an email from a customer again.
You can tag the bulk of emails from your customers, bundle them, categorise them and send them on their way to answerville. HappyFox provides you all the tools required to take charge of the issue and get the answer out.
With HappyFox, you respond faster because you filter out the important stuff. You can get answers, feedback and tech support out to those who need it and quickly too.
You can task everything and build your own reports. You can get reports of the day’s work, find out who got what done, how many emails were sent, what is to be done next, how many different questions were handled and more.
HappyFox has an intuitive interface that helps you to focus on your incoming requests. It is highly customizable with powerful automation. You get in-depth reporting with great visual representation too.
For companies, customer support is a very important part. It helps in building the reputation of a company and in retaining existing customers and making new ones through word-of-mouth. HappyFox makes customer support easy and simple. Keep your customers happy and grow more.